Managed Care is Your IT Help Desk
Small and mid-size businesses are constantly growing, evolving, and adapting, and their technologies must do the same alongside them. It is critical to the success of the business to have a trusted IT partner.
We’re here to solve your problems, not sell you solutions. You are an expert in your field and we believe our job is to ensure you have the tools and support you need to be successful. We provide an outstanding response time with uncompromising ethics and confidentiality.
We promise to:
- Maintain inventories of all devices, software, and credentials that allow us to quickly respond to and resolve questions, problems, and issues.
- Monitor security and backups, and provide routine checkups.
- Manage and schedule upgrades and replacements.
Our Managed Care clients receive priority response time and preferred hourly rates. Support is provided onsite, in our shop, and via remote access.
Managed Care services include:
- Help Desk: remote support for questions, software troubleshooting, preventative maintenance
- Networks: design, install, maintain, and monitor networks and network security
- Hardware/software installations and troubleshooting
- Internet and email security and support
- Backup solutions
- Data recovery
- Server installation and setup
- File sharing solutions
- Relocation services
- Tech emergencies
- And more